Revenue Operations & CRM Systems Specialist (SaaS)

Role Overview

We are sharing a specialised part-time consulting opportunity for experienced Revenue Operations and CRM Systems professionals to contribute to an advanced AI training and systems-alignment project.

What You Will Do

Selected professionals will analyse complex revenue operations environments, identify operational inconsistencies, resolve policy and data conflicts, document decision logic, and define the correct handling of ambiguous or interconnected scenarios.

Why It Might Be a Fit

Ideal candidate has 5–10 years of hands-on experience in revenue operations, sales operations, customer success operations, SaaS implementation, onboarding, or a closely related discipline.

Requirements

• 5–10 years of hands-on experience in revenue operations, sales operations, customer success operations, SaaS implementation, onboarding, or a closely related discipline
• Direct experience owning and configuring CRM systems rather than solely managing teams responsible for configuration
• Practical experience configuring fields, workflows, validation rules, permissions, and related CRM functionality
• Experience working with at least two adjacent SaaS revenue tools such as billing or subscription management, CPQ or quoting, ticketing or support, project tracking, or automation and integration platforms
• Strong understanding of interconnected revenue systems and the impact of cascading operational changes
• Experience within SaaS environments, particularly fintech, healthtech, insurtech, or other businesses with complex multi-product implementations, is advantageous
• Strong ability to assess ambiguous policies, operational exceptions, and conflicting system rules
• Comfortable documenting nuanced decisions involving renewals, entitlement changes, and other complex revenue processes
• Strong attention to data accuracy, reporting integrity, and operational consistency
• Professional English proficiency with excellent written and verbal communication skills
• Ability to articulate detailed operational reasoning and trade-offs clearly

Benefits

• Part-time independent contractor engagement
• Fully remote
• Compensation: $45–$90/hour