Salesforce CRM Administrator & Strategist

Remote Full TimeOrlando, Florida, United States (Remote)321 The Agency

Role Overview

As a Salesforce Administrator and Strategist, you will manage, configure, and optimize Salesforce environments while helping clients develop effective CRM strategies.

What You Will Do

Configure and maintain Salesforce objects, fields, record types, page layouts, validation rules, profiles, permission sets, and user access. Develop CRM strategies that align Salesforce capabilities with each client’s business goals.

Why It Might Be a Fit

The ideal candidate has strong Salesforce administration experience and hands-on experience with Salesforce Marketing Cloud.

Requirements

  • Four or more years of hands-on Salesforce administration experience
  • Hands-on experience with Salesforce Marketing Cloud
  • Experience configuring Salesforce objects, permissions, reports, dashboards, validation rules, and automation
  • Experience with Salesforce Flow and current Salesforce automation practices
  • Experience developing CRM strategies, governance policies, and platform roadmaps
  • Experience gathering and documenting business, functional, and technical requirements
  • Strong understanding of CRM architecture, data quality, platform security, and access management
  • Experience with APIs, webhooks, middleware, and third-party integrations
  • Experience with data migrations, mapping, cleansing, and duplicate management
  • Understanding of email marketing, customer journeys, audience segmentation, deliverability, and marketing compliance
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple client accounts, projects, and priorities
  • Detail-oriented approach with a passion for process improvement and system efficiency

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Flexible work arrangements

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To apply for this job please visit 321theagency.bamboohr.com.


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