Senior People Ops Generalist

Role Overview

The Senior People Ops Generalist will own the operational backbone of the People function, managing benefits, payroll, compliance, and employee relations across 25+ states. The role requires a strong understanding of employment requirements, benefits administration, and HR systems. The Senior People Ops Generalist will report directly to the Chief People Officer and work closely with the Ops Coordinator, Director of Talent, and Senior Talent Acquisition Specialist.

What You Will Do

The Senior People Ops Generalist will be responsible for benefits administration, payroll, compliance, and employee relations, including open enrollment, 401(k) administration, payroll processing, and compliance with federal and state regulations. The role will also involve managing the employee experience, including onboarding, employee engagement surveys, and recognition programs.

Why It Might Be a Fit

The Senior People Ops Generalist will be a good fit for someone with 5+ years of progressive People Operations/HR experience, including multi-state payroll experience and a strong understanding of employment requirements. The role requires a thoughtful and creative approach to People Ops, with the ability to design policies, processes, and programs around the company’s people and culture.

Requirements

• 5+ years of progressive People Operations/HR experience
• Multi-state payroll experience
• Strong understanding of employment requirements
• Benefits administration experience
• HRIS/payroll platform proficiency
• Manager coaching and employee relations experience
• Strong operational discipline and attention to detail
• Sound judgment under ambiguity
• Strong plain-language communication skills

Benefits

• Flexible PTO + all Federal holidays off
• Health, dental and vision insurance plans
• Flexible Spending Account (FSA)
• 401k with employer match
• Company-sponsored life insurance, short- and long-term disability
• Professional development (training, certifications, conferences)
• Paid cloud developer accounts
• Referral bonuses
• HQ office perks (parking / metro reimbursement, nitro coffee & lunches)
• Annual social events (540 Week, hackathon, charity golf tournament, etc.)
• Access to 540’s Washington Capitals & Nationals tickets