Inside Sales Representative

Role Overview

The Inside Sales Representative drives growth across designated long-tail customers and serves as a critical front door for new commercial opportunities. The role is responsible for inbound selling, lead response and qualification, appropriate routing, customer retention and expansion, and disciplined opportunity management.

What You Will Do

Responsibilities include owning and growing designated long-tail customer relationships, responding to inbound leads and customer inquiries, qualifying leads and opportunities, and retaining and expanding assigned customers.

Why It Might Be a Fit

The ideal candidate will have 2+ years of experience in inside sales, B2B sales, business development, customer relationship management, or a related commercial role, and strong verbal and written communication skills with a professional, responsive customer approach.

Requirements

• High school diploma or GED
• 2+ years of experience in inside sales, B2B sales, business development, customer relationship management, or a related commercial role
• Demonstrated ability to understand customer needs, qualify opportunities, build relationships, and move opportunities toward a decision
• Strong verbal and written communication skills with a professional, responsive customer approach
• Strong organization, follow-up, and time-management skills with the ability to manage multiple customers and opportunities simultaneously
• Ability to learn technical products, applications, and commercial processes and communicate them clearly to customers
• Experience using CRM systems and maintaining accurate customer, lead, and opportunity information
• Comfort using Microsoft Office and digital sales and communication tools
• Ability to work independently while collaborating effectively with field sales, channel, strategic accounts, technical teams, customer service, and Sales Support
• Strong attention to detail, sound judgment, and commitment to consistent commercial execution