Customer Experience Associate

Role Overview

As a Customer Experience Associate at the Exchange, you will be part of an award-winning team. We are committed to hiring military members and their families, and offer various retail opportunities.

What You Will Do

Greet customers with eye contact and smile, complete transactions accurately, help customers with bagging merchandise, and engage customers in conversation.

Why It Might Be a Fit

We focus on your development, provide tools and resources for success, and offer a welcoming and helpful attitude toward customers and team members.

Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Willing to cross-train and work in other areas of the store
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Benefits

• Flexible scheduling
• Comprehensive medical, dental, life, and disability insurance
• Paid time off
• Shift differential/holiday pay
• Traditional pension and 401K plan
• Mass Transit program
• Access to base and its facilities
• Status as an employee of the DoD