Customer Experience Associate

Role Overview

As a Customer Experience Associate at the Exchange, you will be part of an award-winning team. We are committed to hiring military members and their families, and offer various retail opportunities. You’ll have access to the base and its facilities, and a traditional pension and 401K plan.

What You Will Do

Greet every customer with eye contact and smile, complete transactions accurately, help customers with bagging merchandise, and engage customers in conversation.

Why It Might Be a Fit

We focus on your development and provide the tools and resources you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Benefits

• Flexible scheduling
• Comprehensive medical, dental, life, and disability insurance
• Paid time off
• Shift differential/holiday pay
• Traditional pension
• 401K plan
• Access to the base and its facilities
• Mass Transit program
• Status as an employee of the DoD