Customer Experience Associate–BXtra

Role Overview

As a Customer Experience Associate, you will ensure an exceptional guest experience in the Hardlines departments, assist customers in finding what they are looking for, and maintain merchandise, signs, and labels on the sales floor.

What You Will Do

Greet customers, acknowledge waiting customers, listen to customer needs, offer appropriate products, complete transactions accurately, and engage customers in conversation.

Why It Might Be a Fit

You will prioritize customer needs over tasks, grow sales, and have access to flexible scheduling, comprehensive insurance, paid time off, and a traditional pension and 401K plan.

Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge
• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills

Benefits

• Comprehensive medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid time off
• Shift differential/holiday pay
• Traditional pension
• 401K plan