Customer Experience Associate – Jewelry/Prestige Make-Up

Role Overview

As a Customer Experience Associate, you will assist customers in finding the perfect piece of fine jewelry or prestige make-up. You will also help customers find high-quality, better-for-you products and provide a personalized shopping experience.

What You Will Do

You will greet customers, listen to their needs, and offer appropriate pieces that meet their specific needs. You will also complete transactions accurately and efficiently while engaging customers in conversation.

Why It Might Be a Fit

This role is for someone who enjoys helping customers find the perfect shade and bling, and who is willing to learn and adapt to current technology needs.

Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to maintain high level of decorum when assisting customers
• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Benefits

• Flexible scheduling
• Comprehensive medical, dental, life and disability insurance
• Paid time off
• Shift differential/holiday pay
• Traditional pension and 401K plan to qualifying associates