Role Overview
As a Customer Experience Expert, your eye for trend will help customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your apparel and accessory expertise and tips will help customers find the perfect outfit for every-day and special occasions.
What You Will Do
Greet every customer with eye contact and smile, listen to customer needs, and offer appropriate pieces that meet the specific need of the customer. Complete transactions accurately and efficiently while engaging customers in conversation.
Why It Might Be a Fit
We focus on your development and provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Requirements
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Retail experience preferred
To apply for this job please visit sjobs.brassring.com.
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