Role Overview
The Associate Director, Incentive Compensation Operations provides strategic leadership for the design and ongoing implementation of sales incentive compensation (IC) programs in partnership with Sales and Marketing. This role combines consulting, analytical, and communication skills to manage, harmonize, and optimize sales crediting—the process of aggregating raw customer-level sales data and applying AbbVie alignment and business rules to produce territory-level sales information.
What You Will Do
Responsibilities include leading sales crediting processes and business rules, partnering with the ICO team and key stakeholders to design and implement continuous improvement and innovation initiatives, and conducting ad hoc audits to support specific franchises during periods of high workload.
Why It Might Be a Fit
The ideal candidate will have at least 8 years of analytical and/or commercial operations experience, with a problem-solving mindset and the ability to work independently. Proficiency in strategic thinking, problem-solving, innovation, cross-functional collaboration, analytics, leadership, results orientation, and communication is required.
Requirements
- Bachelor’s degree (BA or BS) required
- At least 8 years of analytical and/or commercial operations experience required
- Experience partnering with leadership to solve problems and identify, gain support for, and implement solutions
- Proficiency in strategic thinking, problem-solving, innovation, cross-functional collaboration, analytics, leadership, results orientation, and communication
- Experience using AbbVie data sources to retrieve healthcare professional (HCP) and patient data
- Knowledge of programs such as Excel, Claude, PowerPoint, and Power BI; database querying skills; and analytical expertise in regression, clustering, machine learning, and other advanced statistical methods
Benefits
- paid time off (vacation, holidays, sick)
- medical/dental/vision insurance
- 401(k) to eligible employees
- long-term incentive programs
To apply for this job please visit jobs.smartrecruiters.com.

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