Customer Experience Representative/Inside Sales Representative

Role Overview

Customer Experience Representatives support the Aesthetics and Consumables department, handling inbound and outbound calls to place orders and resolve issues. They foster a strong customer base through positive interactions and building relationships.

What You Will Do

Manage 50-100 call interactions per day, use critical thinking skills to resolve inquiries, and partner with sales and operational departments to provide exceptional customer service.

Why It Might Be a Fit

The ideal candidate is a dependable customer service specialist with a positive outlook, excellent communication skills, and the ability to work in a collaborative environment.

Requirements

• 1+ years of Customer Service experience
• Experience working with MS Office
• Attention to detail and ability to multitask
• Effective communication skills
• Associate Degree OR High School Diploma and equivalent relevant experience

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance