Customer Success Manager

On Site Full TimeLower Saxony, GermanyABOUT YOU

Role Overview

We are looking for a Customer Success Manager who combines genuine customer proximity with solution-oriented consulting and accompanies our customers from the first onboarding to long-term cooperation.

What You Will Do

You will accompany new customers through the onboarding process, manage a portfolio of existing customers, and develop clear key figures to make their success measurable.

Why It Might Be a Fit

You will work closely with the Sales and Product teams, have first-hand experience in customer care, and have an interest in online marketing and Amazon Ads.

Requirements

  • first-hand experience in customer care
  • interest in online marketing and Amazon Ads
  • basic knowledge of Amazon PPC
  • experience with HubSpot and Google CSS

Benefits

  • Free days for further education and social engagement
  • Monthly childcare allowance
  • 40% discount in the ABOUT YOU online shop
  • Occupational pension scheme
  • Company bike leasing
  • Regular team and company events
  • Free drinks and fresh fruit

To apply for this job please visit jobs.smartrecruiters.com.

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