Expert Customer Success Manager – Retail Media

Hybrid Full TimeHamburg, GermanyABOUT YOU

Role Overview

Expert Customer Success Manager for Retail Media, responsible for advising on topics such as attribution models, algorithms, and data exports, and enabling account management teams through training and knowledge transfer.

What You Will Do

Translate performance data into actionable recommendations, create convincing presentations and business cases, and support complex customer workshops and strategic business discussions.

Why It Might Be a Fit

The role requires analytical thinking, high numeracy, and excellent communication and presentation skills, as well as experience in conveying complex platform and data relationships to different stakeholders.

Requirements

  • Bachelor’s degree in business administration, marketing, e-commerce, or a comparable qualification
  • 5+ years of relevant work experience in retail media, e-commerce, performance marketing, platform consulting, or account management
  • Analytical thinking, high numeracy, and the ability to translate performance data into understandable and actionable recommendations
  • Excellent communication and presentation skills, as well as experience in conveying complex platform and data relationships to different stakeholders

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To apply for this job please visit jobs.smartrecruiters.com.

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