Customer Experience Executive

Role Overview

Drive and deliver exceptional operations business performance through efficient business management, powerful leadership, team development, and achievement of operational rigor excellence in branches with up to 25 staff members or branches with single customer categories.

What You Will Do

Provide branch Customer Service, resolve customer complaints, build relationships with existing customers, cross-sell appropriate customer needs, and undertake customer servicing initiatives.

Why It Might Be a Fit

The ideal candidate will have excellent experience in operations, people management, and communication and presentation skills, with a passion for branch performance and honesty and integrity.

Requirements

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
• Graduate or relevant experience to compensate
• Excellent experience in operations
• People Management
• Communication and Presentation
• Business Management
• Performance Management
• Resource Management
• Cultural and Change Management
• Planning
• PC Skills

Benefits

• Dental insurance
• Vision insurance
• Other benefits not explicitly mentioned