Service & Sales Manager – Commercial Security Systems

Role Overview

We are seeking a Service & Sales Manager to support and grow our Madison operations. This position combines technical service leadership, customer relationship management, and business development.

What You Will Do

Oversee local service activities, coordinate technician schedules, support and mentor technical personnel, build relationships with existing customers, identify new business opportunities, and meet with customers to understand security needs.

Why It Might Be a Fit

Ideal candidate is a hands-on leader with a technical foundation and a business-minded approach who enjoys supporting technicians, working with customers, and growing a local operation.

Requirements

• Experience in commercial security integration, low-voltage systems, fire alarms, or a related industry.
• Experience in service management, technical leadership, operations, or business development.
• Familiarity with access control, video surveillance, intrusion alarms, and related technologies.
• Strong customer relationship and communication skills.
• Ability to balance operational responsibilities with sales initiatives.
• Proven leadership and problem-solving abilities.