Customer Growth Strategy Manager | Consumer Goods, Retail, & Travel

Role Overview

Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.

What You Will Do

Conduct research and analysis on customer needs, market trends, and competitive activity. Execute rapid testing protocols with real and synthetic customers to validate concepts. Synthesize findings into actionable recommendations for prioritization and launch.

Why It Might Be a Fit

Producing insight and recommendations that directly shape client growth decisions. Effectively applying proprietary methods to accelerate and de-risk validation. Building skills in structured problem-solving and client engagement.

Requirements

• A minimum of 6 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.
• Demonstrated consulting experience with client-facing delivery.
• MBA or relevant innovation program experience a plus.
• Experience or genuine interest in consumer goods, retail or hospitality & travel.
• Strong research and analysis skills.
• Exposure to concept testing, prototyping, or agile product/service development.
• Excellent communication and collaboration skills.
• Understanding of AI/ GenAI.
• Understanding of quantitative data sets and some financial value casing and modeling also preferred.

Benefits

• Medical
• Dental
• Vision
• Life
• Long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off