Customer Growth Strategy Senior Manager

Role Overview

Originate, sell, and deliver client programs that identify, validate, and scale new customer-led growth opportunities. Senior Managers are responsible for directing the strategic agenda, driving provocative and future-forward thinking, generating POV content, ensuring ideas are tested and refined with the right evidence, and guiding them to market launch and scale.

What You Will Do

Originate c-suite level work within an industry-specific context, shape and sell customer growth work that spans across strategy and consulting and Song practices, partner with client executives to define growth priorities that align to customer needs and market shifts.

Why It Might Be a Fit

Delivering validated, high-impact growth strategies that translate into measurable client results, building trusted relationships with senior client leaders as a go-to advisor for growth and innovation, embedding evidence-based decision-making into client growth planning.

Requirements

• 10+ years in strategy consulting, corporate innovation, or product/service design and launch within the consumer goods space
• Proven experience in consulting engagements with measurable impact
• MBA or advanced degree in innovation, strategy, or related field a plus
• Track record in customer and market insight, concept validation, and scaling new propositions
• Experience or genuine interest in consumer goods, retail or hospitality & travel
• Strong analytical, facilitation, and executive communication skills
• Deep understanding of quantitative data sets and some financial modeling also preferred

Benefits

• Medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

Tagged as: Financial Modeling