Sales Operations Lead (SOP Lead) – CL9

Role Overview

The Sales Operations Lead plays a critical role in leading and optimizing sales operations for high-profile clients in the AdTech industry. This role partners closely with sales leadership and key stakeholders in a fast-paced, demanding environment where precision, agility, and strategic problem-solving are essential.

What You Will Do

The SOP Lead is responsible for driving operational excellence across core sales processes, including account assignments, quota management, Salesforce hygiene, and reporting. This role leads a high-performing Sales Operations team, serves as an escalation point for complex issues, and delivers continuous improvements that enhance sales productivity and data integrity across the organization.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of sales processes, account coverage models, quota-setting methodologies, and sales crediting. They will have hands-on experience managing Salesforce hygiene, account transitions, and reporting processes, and be able to handle escalations related to account ownership, quota adjustments, and revenue or sales credit disputes.

Requirements

• Minimum 4 years of experience in a Sales Operations team or similar function within a sales environment (or equivalent experience)
• Proven experience leading high-performing teams in a Sales Operations or Revenue Operations environment
• Strong understanding of sales processes, account coverage models, quota-setting methodologies, and sales crediting
• Hands-on experience managing Salesforce hygiene, account transitions, and reporting processes
• Demonstrated ability to handle escalations related to account ownership, quota adjustments, and revenue or sales credit disputes
• Strong project management, organizational, and communication skills with the ability to manage multiple priorities
• Proficient in Salesforce, Google Sheets, Excel, Tableau, and other sales operations tools
• Strong analytical and problem-solving skills with a data-driven mindset
• Bachelor’s degree in business, Sales, Operations, or a related field
• Experience in sales, digital marketing, AdTech, or sales analytics environments
• Familiarity with Agile or Scrum-based project management methodologies