Sales Operations Specialist

Role Overview

We are seeking Sales Operations professionals to drive the conversion of existing prospect enquiries generated through various demand generation activities. This role will focus on engaging with historical leads and prospects who have previously interacted with our programs but did not complete their applications or make a final decision following selection.

What You Will Do

Engage with historical enquiries generated through various demand generation activities to identify and convert potential prospects. Conduct structured outbound calling, counselling, follow-ups, and lead nurturing to understand prospect needs and drive application completion.

Why It Might Be a Fit

The role will also focus on re-engaging former students who may be exploring new learning opportunities or relevant programs at different stages of their professional and educational journeys.

Requirements

• 6-10 yrs of Experience or aptitude in sales, inside sales, lead qualification, customer engagement, counselling, or sales operations, preferably in EdTech, higher education, or professional learning.
• Experience or understanding of lead nurturing, historical enquiry re-engagement, structured follow-ups, demand generation leads, and sales pipeline management.
• Customer-centric approach with strong relationship-building, organizational, and follow-up skills to manage high volumes of enquiries and maintain consistent prospect engagement.