Sales Operations Analyst

Role Overview

The Sales Effectiveness Analyst provides operational, analytical, and administrative support for sales systems, reporting, data management, and sales processes. The primary objective of this role is to enable sales leadership and field teams to operate efficiently and make informed business decisions that support organizational goals and sales performance.

What You Will Do

Administer and support sales technology platforms, prepare recurring sales reports, support data quality and governance efforts, compile performance metrics, and execute lead management and pipeline support activities.

Why It Might Be a Fit

The ideal candidate will have a strong analytical and problem-solving skills, high attention to detail, and commitment to data accuracy. They will also have the ability to interpret data and communicate findings clearly to business stakeholders.

Requirements

• Bachelor’s degree in Business, Analytics, Information Systems, Sales Operations, or a related field
• 2–4 years of experience in sales operations, sales analytics, CRM administration, business analysis, or a related support function
• Experience supporting a field sales organization and working with CRM or sales technology platforms preferred
• Working knowledge of sales operations, CRM administration, sales reporting, and pipeline management
• Understanding of sales performance metrics, KPIs, forecasting, lead management, and territory administration
• Knowledge of data governance, data quality management, and reporting best practices
• Proficiency in Salesforce.com administration and reporting
• Advanced Microsoft Excel skills, including data analysis and reporting
• Experience with Power BI or other business intelligence/reporting tools preferred
• Familiarity with Microsoft 365 applications, workflow automation, and system integrations
• SQL, Smartsheet integration, or reporting automation experience is a plus

Benefits

• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year and annual discretionary contribution
• Incentive opportunities, based on role/grade level
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Annual Cares Week, 20 hours off work per year to volunteer at an organization of your choice
• Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• On-site classes, facilitator-led courses, and a generous tuition assistance program
• Performance management approach that goes beyond the typical annual review
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more)
• Travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection