Client Account Manager

The Client Account Manager is accountable for all aspects of assigned client(s) support including but not limited to ensuring the client’s needs are well prepared for and being met.

Requirements

• Communicate as the key contact with client and internal teams to identify best practices, creative support ideas, reporting needs, etc.
• Meet weekly with clients to review program priorities and execution performance.
• Partner with cross-functional team members (Senior Management, Field Operations, and Customer Service) to meet all account needs and to manage the project process from beginning to end.
• Create instructions, reports, and analysis of data gathered to ensure all aspects of client needs are met through in-store execution and reporting avenues.
• Partner with the sales team to identify client growth opportunities.
• Coordinate with the operations team to review execution and address opportunities.
• Track execution compliance and retail trends, run weekly reports and provide professional reports internally and to the customer.
• Partner with Regional Managers to ensure that all representatives are fully trained at all times.
• Manage frequency plans and budgets throughout the month.
• Visit stores with and without clients as needed to plan for program needs.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week