Customer Retention and Sales Agent

Role Overview

Customer Retention and Sales Agent will engage with customers to understand their preferences, needs, and interest in upgrading or purchasing new products, and present tailored promotions, discounts, and incentives to loyal customers.

What You Will Do

Gauge interest, offer exclusive deals, drive sales, enhance customer relationships, and ensure customer satisfaction in all sales transactions.

Why It Might Be a Fit

The role requires excellent customer service, outbound and inbound calling, at least 1 year of sales experience, ability to multitask, strong problem-solving and resolution skills, and ability to work autonomously and within a team.

Requirements

• Excellent customer service, outbound and inbound calling
• At least 1 year of Sales experience
• Ability to multitask and prioritize enquiries as requested by management
• Strong problem solving and resolution skills
• Ability to work both autonomously and within a team

Benefits

• HMO coverage for you and your family
• Yearly Kick Off Parties with major giveaways
• Get recognized through our ‘Value Awards’
• Grow your career – yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses