Operations Manager, Marketing & Communications

Role Overview

The Operations Manager, Marketing and Communications plays a critical role in strengthening the operational foundation of the Marketing and Communications function. Reporting to the Director of Operations, Marketing and Communications, this role supports budget planning and tracking, vendor management, workflow governance, and project execution across brand, communications, creative, digital experience, and other related functions.

What You Will Do

Manage day-to-day vendor and agency relationships, process and track invoices, maintain budget tracking documentation, coordinate vendor and contractor management, develop project plans, and facilitate project meetings.

Why It Might Be a Fit

The ideal candidate is a highly organized operations professional who can manage competing priorities, coordinate cross-functional work, oversee vendor and budget processes, and drive consistent execution in a fast-paced environment.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.
• 5+ years of operations, project management, budget coordination, vendor management, or marketing and communications experience.
• Experience managing cross functional initiatives.
• Strong knowledge of operational workflows, project governance, budget tracking, procurement processes, and cross-functional stakeholder management.
• Proficiency with project management platforms such as Asana, Monday.com, Smartsheet, Workfront, Jira, or Microsoft Project.
• Familiarity with procurement, finance, or vendor management systems used for purchase requisitions, invoice processing, contract tracking, budget reporting, and governance documentation.
• Exceptional organizational, communication, and stakeholder management skills.
• PMP certification or equivalent project management training preferred.
• Experience within a large, matrixed, or global organization preferred.

Benefits

• Comprehensive medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Fertility benefits
• Wellness resources
• Paid sick time
• Generous paid time off and holidays
• Employee Assistance Program (EAP)
• Complimentary Calm app subscription
• Immediate vesting in a 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Commuter benefits
• Employee discount programs
• Paid maternity leave
• Paid paternity leave
• Legal plan options
• Pet insurance coverage