Role Overview
As Customer Operations Specialist, you are the first point of contact for our customers, helping them with various questions and requests via phone and email. You ensure that quotes, orders, and related administration are processed and followed up correctly.
What You Will Do
Answering customer questions, preparing and processing quotes and orders, monitoring delivery times, handling complaints, and coordinating with colleagues to provide optimal support to customers.
Why It Might Be a Fit
You will be a good fit if you have a technical education or equivalent experience, basic knowledge of electrical cables, and experience in an internal service or customer-oriented role. You should be responsible, enjoy arranging things for customers and colleagues, and have a positive and solution-oriented approach.
Requirements
- technical education or equivalent experience
- basic knowledge of electrical cables
- experience in an internal service or customer-oriented role
Benefits
- competitive salary package
- varied and challenging position
- well-organized work environment
- room to think and make processes smarter and more efficient
- freedom and space to develop yourself further
To apply for this job please visit linkedin.com.
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