Sales Operations Manager

Role Overview

The Sales Operations Team is responsible for optimizing and simplifying sales processes as well as managing the CRM system. As a central support function, Sales Operations supports management in analyzing sales data, creating data-based reports, supporting strategic decisions, and increasing efficiency.

What You Will Do

Supporting the sales team in public tenders, offers, and post-tendering, Ensuring smooth and compliant end-to-end sales processes, Managing and optimizing the CRM system (HubSpot) and ensuring data quality, Creating and updating sales templates and customer references, Leading the annual customer satisfaction survey and supporting budget planning, Training the sales team on tools, processes, and HubSpot, Monitoring procurement platforms (SIMAP) and processing ESG questionnaires, Providing insights on pipeline performance and conducting win/loss analyses.

Why It Might Be a Fit

Completed commercial education (KV) or equivalent qualification, Secure handling of MS Office and CRM systems, particularly HubSpot, Developed analytical skills and the ability to derive insights from data, High level of detail accuracy, developed quality awareness, and high level of self-responsibility, Proactive, team-oriented personality with the ability to handle multiple tasks simultaneously in a dynamic and fast-paced environment, Negotiable German and English language skills, French language skills are an advantage, Experience in the field of Sales Operations/Sales Support and IT service provision is an advantage.

Requirements

• Completed commercial education (KV) or equivalent qualification
• Secure handling of MS Office and CRM systems, particularly HubSpot
• Developed analytical skills and the ability to derive insights from data
• High level of detail accuracy, developed quality awareness, and high level of self-responsibility
• Proactive, team-oriented personality with the ability to handle multiple tasks simultaneously in a dynamic and fast-paced environment
• Negotiable German and English language skills
• French language skills are an advantage
• Experience in the field of Sales Operations/Sales Support and IT service provision is an advantage

Benefits

• Dental insurance
• Vision insurance
• Flexible work (part-time, hybrid work model)
• Further education and development
• Individual development paths and further education
• Diversity promotes innovation and creates a dynamic and motivating work environment