Role Overview
Provide an excellent experience to all passengers as they pass through the airport, attend to users at the information desk and terminal, receive special treatment calls, and perform daily rounds to ensure proper functioning.
What You Will Do
Provide personalized guidance and assistance to passengers, conduct customer satisfaction surveys, and perform daily rounds in the terminal.
Why It Might Be a Fit
We are looking for a service-oriented person with excellent interpersonal and communication skills, who is fluent in English and has experience in customer service tasks developed in service/hospitality companies.
Requirements
- Degree in Tourism, Hospitality or Public Relations, Administration or related fields
- Fluent English (advanced) for conversation
- Minimum 2 years of experience in customer service tasks developed in service/hospitality companies
- Excellent interpersonal and communication skills
- Service-oriented person with listening skills
- Microsoft Office skills
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