Salesforce Administrator

Role Overview

The Salesforce Administrator will own the configuration, design, and functionality of the Salesforce platform that Sales, Marketing, and Customer Operations rely on every day. The role will have a real impact on how efficiently the whole company works and be a key voice in shaping our systems strategy as we grow.

What You Will Do

The Salesforce Administrator will own day-to-day configuration, support, maintenance, and customization of our Salesforce instance and its integrations. They will partner with stakeholders end to end, serve as the subject matter expert in business process design, and design, build, and maintain a scalable, well-governed org architecture.

Why It Might Be a Fit

The ideal candidate will have strong written and verbal communication skills, 2+ years of hands-on experience as a Salesforce Administrator, and a strong command of Flow and declarative tools. They will be able to diagnose issues to the root cause, prioritize competing requests, and deliver lasting fixes.

Requirements

• 2+ years of hands-on experience as a Salesforce Administrator
• Salesforce Administrator certification (Advanced Administrator or Platform App Builder a plus)
• Bachelor’s degree in computer science or equivalent work experience
• Strong business analysis skills, including requirements gathering, process mapping, and the ability to understand how teams work and translate their needs into well-defined, testable solutions
• Ability to diagnose issues to the root cause, prioritize competing requests, and deliver lasting fixes
• Strong command of Flow and declarative tools, with a track record of building scalable automation
• Working knowledge of Apex and Lightning Web Components, enough to partner with developers and contribute when needed
• Solid grasp of the Salesforce data and security models: objects, fields, record types, permission sets, roles, and sharing
• Experience with API-based integrations, including configuring, monitoring, and troubleshooting connections between Salesforce and other systems
• Curiosity about AI and a habit of testing new tools to work faster and better
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation

Benefits

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage)
• Staff Referral Bonus – Rewards for referring great candidates to the 8Team
• Paid Sick Leave – Covered from day one, with EPS support after the 2nd day
• Flexible Time Off (FTO) – Up to 15 paid days off per year
• Parental Leave – Maternity and paternity leave in line with Colombian law
• Company Holidays – Paid time off for all official Colombian public holidays

Tagged as: CRM Administration, Salesforce