Senior Salesforce Administrator

Role Overview

8am is looking for a Senior Salesforce Administrator to own the configuration, design, and functionality of the Salesforce platform that Sales, Marketing, and Customer Operations rely on every day.

What You Will Do

Own the configuration, support, and customization of our Salesforce instance and its integrations, serving as the escalation point for the most complex issues.

Why It Might Be a Fit

Strong written and verbal communication skills, with the ability to work effectively with both business and technical teams.

Requirements

• 4+ years of hands-on experience as a Salesforce Administrator
• Salesforce Administrator certification preferred
• advanced certifications (Advanced Administrator, Platform App Builder, Consultant) a plus
• Strong business analysis skills, including requirements gathering, process mapping, and the ability to understand how teams work and translate their needs into well-defined, testable solutions
• Demonstrated experience mentoring junior team members and leading projects or initiatives, formally or informally
• Strong written and verbal communication skills, with the ability to influence and work effectively with business leaders, non-technical teams, and engineers
• A bachelor’s degree in computer science or equivalent work experience
• Strong ability to diagnose issues to the root cause, prioritize competing requests, and deliver lasting fixes
• Expert command of Flow and declarative tools, with a track record of designing scalable, maintainable automation
• Working knowledge of Apex and Lightning Web Components, enough to review code, understand governor limits, and contribute when needed
• Deep understanding of the Salesforce data and security models: objects, fields, record types, permission sets, roles, and sharing
• Experience with API-based integrations, including designing, monitoring, and troubleshooting connections between Salesforce and other systems, plus release management experience (sandbox strategy, Salesforce DX or change sets, Git-based workflows)
• Curiosity about AI and a habit of testing new tools to work faster and better
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation

Benefits

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage)
• Staff Referral Bonus – Rewards for referring great candidates to the 8Team
• Paid Sick Leave – Covered from day one, with EPS support after the 2nd day
• Flexible Time Off (FTO) – Up to 15 paid days off per year
• Parental Leave – Maternity and paternity leave in line with Colombian law
• Company Holidays – Paid time off for all official Colombian public holidays

Tagged as: CRM Administration, Salesforce