Data Analyst

Role Overview

The Operations Data Analyst will work across Operations and partner with teams to analyze data, develop reliable reporting, and help leaders make informed decisions. The role involves analyzing servicing, collections, application, and contact-center performance, and exploring ways to use AI tools to improve analytics workflows.

What You Will Do

Analyze data, develop reports, and provide insights to leaders. Investigate performance gaps, test hypotheses, and develop evidence-based business cases and recommendations. Use AI tools to streamline analytics tasks and work with Data Engineering, Product, Operations, and other teams to deliver solutions.

Why It Might Be a Fit

The successful candidate will have strong SQL skills, experience building or maintaining data models, and the ability to translate analysis into clear recommendations. They will also be able to communicate clearly, collaborate effectively, and take ownership of their work.

Requirements

• 1–3 or more years of experience in a Data Analyst or Business Analyst role
• strong SQL skills
• experience building or maintaining data models
• proficiency with a business intelligence platform such as Sigma, Tableau, or Power BI
• ability to translate analysis into clear recommendations
• experience with AI or machine-learning tools, or implementing AI-driven solutions
• experience with fintech or financial services, a high-growth company, Python or another programming language, Salesforce Service Cloud, and a related master’s degree

Benefits

• base salary range of $61,000–$97,000 annually
• competitive compensation
• equity
• flexible paid time off
• nine company holidays
• comprehensive and affordable insurance
• paid parental leave for both caregivers
• 401(k)
• modern work equipment
• fully paid Claude subscription
• quarterly in-person and virtual meetups
• company merchandise

Tagged as: Data Analysis