Role Overview
The Technical Integration Analyst will be responsible for technical supervision of data and integrations to ensure the implementation of the CRM software and the client data platform. This role will ensure that these platforms are secure, evolving, and fully integrated into the Vacances Air Canada ecosystem.
What You Will Do
The main responsibilities of this role include acting as a technical expert in client relationship management and client data platform, defining and validating data model requirements, and collaborating with architects and system integrators to design integrations between CRM software and client data platform.
Why It Might Be a Fit
The ideal candidate will have a combination of technical education and experience, Microsoft Dynamics 365 certifications, and experience supporting the implementation of the client data platform (CDP).
Requirements
- At least 5 years of experience as a systems analyst, technical analyst supporting enterprise platforms
- Concrete experience with Microsoft Dynamics 365 CRM, customer engagement concepts, data models, and integrations
- Experience supporting the implementation of the client data platform (CDP)
- Knowledge of identity resolution and customer profile unification concepts
- Knowledge of data ingestion approaches (real-time or batch according to schedule)
- Knowledge of integration models and common interfaces (REST APIs, file imports)
- Bilingual in French and English (spoken and written)
Benefits
- Hybrid work model: 4-day office mandate and 1 day at home
- Wide range of social benefits, including health and dental care
- Training and development tools to help you reach your full potential
To apply for this job please visit jobs.dayforcehcm.com.
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