Role Overview
The role is responsible for strategically engaging in the development, implementation, and governance of product support or solution portfolios throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery.
What You Will Do
The role analyzes the business to proactively identify errors, root causes, or areas of improvement, thereby driving process enhancement efforts and business performance. The role also establishes and manages service level agreements, while also engaging in mentoring lower-level employees.
Why It Might Be a Fit
The role requires advanced subject matter knowledge, leadership, and independent judgment in resolving business issues and establishing policies. The role also requires effective communication, results orientation, learning agility, digital fluency, and customer centricity.
Requirements
- Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
- Agile Methodology
- Analytics
- Business Development
- Business Strategies
- Business To Business
- Customer Relationship Management
- Data Analysis
- Digital Marketing
- Go-to-Market Strategy
- Key Performance Indicators (KPIs)
- Market Research
- Marketing
- Marketing Strategies
- New Product Development
- Product Management
- Product Marketing
- Product Strategy
- Project Management
- Thought Leadership
- Value Propositions
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
To apply for this job please visit hp.wd5.myworkdayjobs.com.
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