Global Tier 1 CEE – Customer Enablement Manager

Role Overview

The Customer Enablement Manager works within a Global, multicultural, and fast-moving business environment, supporting Sales Operations, Business Units (BU) and Sales Force within the area of Catalogue Management and Maintenance. They guide Sales and implement optimal catalogue structure, provide consultancy on product specs, and perform triage on issues. The role involves driving catalogue setup & maintenance, managing offering and pricing updates, and ensuring quality and availability of customer catalogue and pricing.

What You Will Do

The Customer Enablement Manager will provide customized portal training, manage all quote requests, act as a single point of contact on issues, and support Demo/Certification unit requests. They will also implement corrective actions in case of deviations, support ongoing strategic projects, and ensure 100% adoption of reporting tools.

Why It Might Be a Fit

The ideal candidate will have 2-4+ years of job-related experience in sales support/operations, pricing, sales process improvement, or a related field. They will demonstrate fundamental understanding of legal concerns and requirements, integrate HP Inc. corporate vision, and approach problems in a rational manner.

Requirements

• Four-year or Graduate Degree in Sales Operations, Sales, Marketing, Business Administration, Accounting, or any other related discipline
• 2-4+ years of job-related experience in sales support/operations, pricing, sales process improvement, or a related field

Benefits

• Health and work security regulations
• Mandatory labor medical check-up
• Health and Security training sessions
• Accident reporting and support
• Protection instructions against fires