Customer Experience Representative

Role Overview

The Customer Experience Center Representative serves as the primary point of contact for industrial gas customers, supporting seamless order fulfillment and service reliability.

What You Will Do

Process orders, coordinate with local operations, and address and support immediate service needs to provide a high-quality, safety-conscious customer experience.

Why It Might Be a Fit

The ideal candidate will have experience with ERP and CRM systems, excellent written and oral communication skills, and strong time management, team collaboration, and interpersonal skills.

Requirements

• Post-secondary diploma (College or University) in Marketing, Sales, or a related field (or equivalent experience)
• Experience with ERP and CRM systems (e.g., Oracle, Salesforce), RingCentral, and Google Suites
• Excellent written and oral communication skills in English
• 2 to 5 years of experience in a similar position
• Strong time management, team collaboration, excellent communication, and interpersonal skills

Benefits

• Competitive compensation ($55,000 – $60,000)