Salesforce Administrator

Role Overview

Join the Airbus Helicopters Information Management Directorate to manage, drive, and monitor the delivery of Digital projects related to Customer Relationship Management. As a Salesforce Administrator, you will ensure the stability, performance, and operability of our solutions, playing a pivotal role between internal teams, managed service providers, and users to ensure service excellence.

What You Will Do

Maintain overall Salesforce platform configuration and ensure continuous system healthiness. Execute and provide technical support for Salesforce Organization (Org) refreshes, manage and execute Salesforce Release Management action plans, and monitor Salesforce licenses.

Why It Might Be a Fit

We are seeking a highly technical Salesforce Specialist to ensure the health, configuration, and technical evolution of our Salesforce platform. This role focuses on hands-on platform management, technical issue resolution, release management, and maintaining system integrity and security.

Requirements

• Must hold at minimum the following certifications: Salesforce Administrator, Salesforce App Builder, Salesforce Platform Developer 1
• Hands-on technical experience with Salesforce configuration, health monitoring, and release management (Gitlab)
• Experience using technical ticketing and monitoring tools (such as ServiceNow, Jira, and Dynatrace)

Benefits

• Vacation days plus additional days-off along the year (Apróx. 35 days per year in total)
• Attractive salary
• Hybrid model of working
• Collective transport service
• Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants
• On-site facilities (among others): free canteen, kindergarten, medical office
• Possibility to collaborate in different social and corporate social responsibility initiatives
• Excellent upskilling opportunities and great development prospects in a multicultural environment
• Option to access special rates in products & benefits

Tagged as: CRM Administration, Salesforce