Associate Growth Account Manager, ANZ

Role Overview

As an Associate Growth Account Manager, SME & Growth, you’ll own the commercial relationship for a portfolio of ambitious ANZ businesses, helping customers get more value from Airwallex by increasing product adoption, strengthening relationships and identifying sustainable growth opportunities.

What You Will Do

You’ll combine account planning, customer engagement and end-to-end commercial ownership across Airwallex’s product suite, including business accounts, payments, spend management, treasury and API-enabled solutions.

Why It Might Be a Fit

You’ll thrive here if you have a track record of hitting your numbers, and you’re motivated by stretch goals. You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.

Requirements

• 2+ years of experience in account management, relationship management or sales, ideally selling a technical product, SaaS platform, payments solution or other financial technology.
• Experience managing a large book of business and driving growth across a high-volume portfolio (for example, 500–1,000+ accounts).
• A proven track record of meeting or exceeding commercial targets and delivering against revenue, gross profit or other relevant KPIs.
• Strong consultative selling skills, with the ability to understand customer strategies and pain points, uncover opportunities and articulate compelling value propositions.
• Demonstrated experience managing sales cycles, including upsell, cross-sell, renewal or expansion opportunities from identification through close.
• Experience managing multi-product accounts and developing account strategies that drive retention, adoption and expansion.
• Strong analytical and commercial judgement, with the ability to use data to prioritise accounts, identify opportunities and plan effective customer engagement.
• Exceptional verbal and written English, with the ability to communicate confidently with technical, commercial and executive stakeholders.
• Strong negotiation, problem-solving, networking, relationship-building and stakeholder management skills.
• Curiosity about customers and their businesses, with the ability to ask thoughtful questions, understand underlying needs and connect those needs to practical solutions.
• A resourceful, efficient approach to problem-solving, with resilience, a positive attitude and a strong bias towards action when navigating customer or internal blockers.
• Bachelor’s degree or equivalent professional experience.