Financial Partnerships Operations Manager, Americas

Role Overview

The Financial Partnerships Operations Manager will support the day-to-day operations of the Financial Partnerships team and the continued growth of the organisation. The role will play a significant role in our communications with external banking and financial partners, while helping ensure compliance with applicable regulations and maintaining the trust of our customers and stakeholders.

What You Will Do

The Financial Partnerships Operations Manager will collaborate with the Financial Partnerships team as Airwallex expands into new markets and grows its network of banking, payment, and financial-institution partners. The role will support the operational relationship with financial partners throughout their lifecycle with Airwallex, from onboarding and due diligence through integration, launch, steady state, and expansion.

Why It Might Be a Fit

The Financial Partnerships Operations Manager will work with teams and partners across Airwallex’s product offerings, including Issuing, Online Payments, and Global Treasury & Payment Network. This is an opportunity to join a growing team, improve how we operate at scale, and help shape the next phase of Airwallex’s global growth.

Requirements

• Bachelor’s degree or equivalent experience
• At least 4 years of experience in financial services, fintech, payments, banking operations, strategy, business operations, partnerships, consulting, or a related field
• Strong project-management experience
• Excellent attention to detail and the ability to manage multiple workstreams, deadlines, dependencies, and escalations
• Effective written and verbal communication skills
• Strong analytical skills
• The ability to think critically and creatively while balancing growth, customer experience, operational effectiveness, and risk
• Experience collaborating with a wide range of stakeholders across functions, regions, cultures, and levels of seniority
• The ability to work independently in a fast-paced and rapidly changing environment

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid holidays
• Flexible work arrangements
• Professional development opportunities
• Stock options
• 401(k) or retirement plan
• Paid time off
• Wellness programs