Marketing Operations Manager

Role Overview

Marketing Ops is a high-leverage function that sits at the intersection of marketing strategy, data, and technology. It’s responsible for turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable.

What You Will Do

The Marketing Ops Manager will own a core set of capabilities, including marketing automation & CRM, data model & governance, segmentation & lifecycle design, nurturing infrastructure, AI-first operations, and performance monitoring. Depending on the crew, the manager will focus on building a unified lead engine, operating Customer.io and back-end triggered emails, or driving 100% Design Studio adoption.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment. They will have hands-on experience managing marketing automation platforms at scale, a strong understanding of CRM data models, and a product knack. The candidate will be impact-driven, with a strong bias towards improving processes, and excellent written and spoken English.

Requirements

• 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment
• hands-on experience managing marketing automation platforms at scale
• strong understanding of CRM data models
• product knack
• data fluency and analytical rigor
• stakeholder management skills
• ability to manage multiple projects simultaneously
• excellent written and spoken English

Benefits

• Fair rewards
• Generous equity packages
• Flexible office with hybrid setup
• All the tools you need
• Flexible vacation policy and flexible working hours
• Delightful healthcare insurance
• Transport
• Learning & Training opportunities
• Personal growth through coaching
• Parental leave