Manager, US Sales Operations and Business Insights

Role Overview

The Manager, US Sales Operations and Business Insights, supports the operational effectiveness and execution of sales strategy within the US Commercial Operations organization for the aligned business unit. Reporting to the Director, US Sales Operations and Business Insights and working closely with the Associate Director, this role is responsible for delivering high-quality analytics, reporting, dashboarding, and operational support that help inform business decisions and strengthen field execution.

What You Will Do

Deliver analyses and operational assistance to support field sales and commercial partners, analyze sales force execution, business performance, and activity trends, and design and execute analyses of sales, activity, competitive market, and performance data to identify trends and opportunities.

Why It Might Be a Fit

This role contributes to developing dashboards, reporting tools, and process improvements, supports implementing Commercial Operations capabilities, including AI-enabled tools that improve insight generation and operational efficiency, and requires strong communication and presentation skills, ability to translate business needs into technical requirements, and ability to identify data quality concerns and support resolution.

Requirements

• Bachelor’s degree or equivalent experience in Life Science, Data Science, Business, Marketing, or a comparable area
• 3+ years working with complex analytics, reporting, business insights, sales operations, or related areas, ideally within pharmaceutical/biotech or healthcare
• Solid understanding of data manipulation, harmonization, and integration for analytics purposes
• Experience in user-centric dashboard design and development
• Experience building mockups, markups, and proofs of concept
• Ability to translate business needs into technical requirements and assist in delivering business-relevant solutions
• Ability to identify data quality concerns and support resolution
• Strong communication and presentation skills
• Confidence in requirements capturing and partner management
• Ability to lead defined projects or workstreams independently while escalating broader strategic issues as needed
• Ability to generate insight from complex and disparate data sources
• Demonstrated capability to apply data literacy, timely engineering, and systems thinking to support sales management and commercial analytics activities
• Experience supporting AI-enabled solutions through business requirement gathering, testing, validation, and adoption
• Ability to travel <10%
• Fluency in English, both written and oral

Benefits

• Annual Variable Pay Bonus/Short Term Incentive opportunity
• Eligibility to participate in our equity-based long-term incentive program (if applicable to role)
• Competitive Flex Benefits & Retirement Savings Program
• 4 weeks’ paid vacation
• Annual Personal Days