Director, Communications and Marketing Operations and Content

Role Overview

The Director, Communications and Marketing Operations and Content is a key member of the marketing and communications team, serving as the frontline project manager and operational hub for the department.

What You Will Do

Drive the day-to-day execution of marketing campaigns, coordinate media relations, manage content calendars, and ensure projects move efficiently from concept through final delivery.

Why It Might Be a Fit

The ideal candidate is an organized, proactive project leader with a strong editorial eye and hands-on content creation capabilities.

Requirements

• Serves as the frontline project manager for all marketing and communications deliverables, establishing project schedules, review cadences, and approval processes to ensure timely and effective execution.
• Writes, edits, and proofreads core communications and marketing materials, including member newsletters, news releases, media advisories, op-eds, website copy, backgrounders, and executive social content.
• Manages day-to-day earned media relations and inquiries, pitches regional and trade media outlets, coordinates press briefings, and monitors the news cycle for opportunities and emerging issues.
• Manages cross-platform editorial and digital campaign calendars, overseeing email distribution schedules and coordinating digital marketing rollouts with internal staff.
• Partners with internal teams including business investment, public policy, research, and events to understand program goals and translate them into actionable communications deliverables.
• Gathers and evaluates performance analytics across media relations, web traffic, and digital campaigns to provide regular reporting and recommendations for optimization.
• Ensures compliance with writing, graphic, and brand standards across organizational collateral and events.
• Manages member collateral and executive presentations in collaboration with development and executive teams.
• Facilitates the efficiency of the organization by performing other duties and participating in special projects, as assigned.