Account Manager

Role Overview

Allied Universal is hiring an Account Manager to lead daily security operations, ensuring safety and well-being of people and places. You will guide, develop, and motivate a team of security officers and supervisors to deliver exceptional service within a global leader in security services.

What You Will Do

Manage scheduling using AI-powered technology to schedule security officers, meeting client contract hours while minimizing unbilled overtime. Lead and develop security teams by hiring, coaching, and managing officers and supervisors while overseeing payroll, performance, and employee relations. Enhance client relationships as the primary point of contact, handle security incidents and emergencies, and direct compliance and security operational excellence.

Why It Might Be a Fit

This role requires a high school diploma, a valid driver’s license, and at least two years of experience in business operations, security management, or supervising teams. You should have experience leading and developing teams, knowledge of emergency preparedness and physical security protocols, and proficiency in web-based applications and Microsoft Office. The position offers career growth opportunities, impactful work, and a supportive team environment.

Requirements

• High school diploma or equivalent
• Licensing requirements subject to state and/or local laws and regulations
• Valid driver’s license if driving a company or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen to manage staffing levels, minimize non-billed overtime, and control costs related to inventory

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• AD&D insurance
• Disability insurance
• Enrollment in 401(k) plan
• Eight paid holidays annually
• Five sick days
• Four personal days
• Vacation time at an accrual rate of 3.08 hours biweekly