Customer Success Manager

Hybrid Full TimeLisbon, PortugalAmadeus

Role Overview

As a Customer Success Manager, you will work closely with travel sellers to ensure they gain maximum value from our solutions. You will foster long-term partnerships, support their goals, and contribute to their success while helping them grow their business with confidence.

What You Will Do

Build and maintain strong relationships with travel sellers, support product adoption and engagement, conduct regular performance and planning discussions with customers, and monitor customer needs proactively.

Why It Might Be a Fit

The ideal person for this role demonstrates curiosity, flexibility, and a collaborative mindset, focusing on driving customer value and building trust-based partnerships.

Requirements

  • Experience in customer-facing roles such as Customer Success, Account Management, or Sales
  • Familiarity with the travel industry, travel technology, or distribution systems
  • Experience managing customer relationships and conducting business reviews
  • Proficiency with Customer Relationship Management (CRM) tools and success platforms
  • Fluency in English; knowledge of additional European languages is a plus

Benefits

  • A complete rewards offer
  • A truly global DNA
  • Great opportunities to learn
  • A caring environment
  • A hybrid working model
  • A diverse and inclusive community
  • A Reliable Company
  • A critical mission and purpose

To apply for this job please visit amadeus.wd502.myworkdayjobs.com.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!