CRM Manager

On Site Full TimeDortmund, North Rhine-Westphalia, GermanyAmadeus Fire

Role Overview

The CRM Manager will analyze customer needs, optimize processes, and contribute to improving the customer experience in a future-oriented company.

What You Will Do

The CRM Manager will analyze customer feedback, identify optimization potential, and derive practical recommendations for action in close cooperation with stakeholders.

Why It Might Be a Fit

The successful CRM Manager will make a significant contribution to improving the customer experience and participate in national and international projects in the field of customer experience.

Requirements

  • Completed successful commercial training or comparable qualification
  • Relevant professional experience in a comparable position
  • Secure handling of data analysis and MS Excel
  • Ideally first experiences with business intelligence tools and customer feedback and survey platforms
  • Secure German skills and good English skills in writing and speaking

Benefits

  • Salary range of 60,000 – 70,000 EUR gross/year
  • 30 vacation days
  • Home office possibility
  • Flexible working hours
  • Corporate Benefits
  • JobRad

To apply for this job please visit linkedin.com.

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