Role Overview
We are looking for a Customer Experience Specialist to be the central point of contact for customers, coordinate their concerns, and work closely with internal departments.
What You Will Do
You will support customers service-oriented in everyday business, maintain customer-specific conditions and contracts, and coordinate customer concerns.
Why It Might Be a Fit
You will contribute to the implementation and further development of the customer care strategy, and work closely with internal departments to improve processes and customer satisfaction.
Requirements
- completed commercial education
- experience in the service sector
- knowledge in customer care or in the operational area
- good English skills
- familiarity with MS Office package
Benefits
- attractive salary: 42,000 – 46,000 EUR
- flexible work: possibility of mobile work
- more free time: 30 days of vacation, plus Christmas and New Year’s Eve off
- relaxed mobility: subsidy for the Deutschlandticket
- financial bonus: wealth-effective benefits
- provision for the future: occupational pension provision
To apply for this job please visit linkedin.com.
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