Customer Success Manager, Amazon Leo

Role Overview

Amazon Leo is seeking a Customer Success Manager to support North America consumer partnerships, helping operationalize sales channels to drive customer acquisition and revenue growth. The ideal candidate brings experience managing customer-facing partnerships in telecommunications or technology environments.

What You Will Do

Manage day-to-day channel operations, support operationalization of sales channels, drive partner operations, collaborate with partners to develop data-driven plans, and improve project and process efficiency.

Why It Might Be a Fit

The ideal candidate has experience managing customer-facing partnerships, collaborating across teams, delivering data-driven recommendations, and navigating ambiguity. They should have a demonstrated ability to communicate complex information to senior stakeholders and influence decisions.

Requirements

• Experience with strong project management skills and the ability to thrive in a fast-paced environment
• 4+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
• Bachelor’s degree in Engineering, Finance, Business, Economics or other related fields
• Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience communicating results to senior leadership
• Experience in developing and managing sales or channel programs

Benefits

• Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave
• Sign-on payments and restricted stock units (RSUs)
• Final compensation will be determined based on factors including experience, qualifications, and location