Role Overview
As a Manager, Account Management, you will lead a team of Account Managers responsible for managing business growth for Selling Partners on Amazon, ensuring Selling Partner satisfaction through high service and operational standards. You will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities.
What You Will Do
You will lead the team to conceive, create, and analyze a wide range of marketing and site merchandising efforts, including marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. You will also look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.
Why It Might Be a Fit
The candidate thrives in an ambiguous environment where they must develop, implement, and iterate data, processes, mechanisms, and guardrails to improve the customer experience. The candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team.
Requirements
- Bachelor’s degree
- 3+ years of team management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
- Experience with sales CRM tools such as Salesforce or similar software
To apply for this job please visit amazon.jobs.
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