Senior Customer Success Manager, Sr. CSM – Ads/Brand, SSG

On Site Full TimeShenzhen, Guangdong, ChinaAmazon

Role Overview

The Senior Customer Success Manager will be responsible for driving analytical insights, developing business plans, and working collaboratively with cross-functional teams to support Seller success on Amazon worldwide marketplaces.

What You Will Do

Daily responsibilities include owning and developing new Seller recruiting/success strategy, collaborating with stakeholders to drive Seller experience improvement and growth success, monitoring and goal setting, building and monitoring operational processes, and contributing to strategy planning.

Why It Might Be a Fit

The ideal candidate will be passionate about working in a fast-paced, innovative environment, willing to embrace challenges, and have strong analytical, program management, communication skills, and customer focus.

Requirements

  • 6+ years of relevant professional experience
  • Bachelor’s degree or equivalent

To apply for this job please visit amazon.jobs.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Get the full Role Intel for this job

ReLoop.me’s full Role Intel shows the real level behind the title, an estimated pay range, a must-have checklist and the questions to ask before you apply.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!