Role Overview
The Sr. Cloud Technical Account Manager will work with customers to drive adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. The role requires technical acumen and customer-facing skills to effectively represent AWS within a customer’s environment and drive discussions with senior leadership regarding incidents, trade-offs, regulatory requirements, support and risk management.
What You Will Do
The TAM will work proactively as part of the AWS Unified Operations (UOps) delivery model to help craft and execute strategies to drive our customers’ adoption and use of AWS services. The role requires the ability to travel 10% or more as needed.
Why It Might Be a Fit
The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
Requirements
- 5+ years of design/implementation/operations/consulting with distributed applications experience
- 5+ years of technical engineering experience
- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience
- 7+ years of technical engineering experience
Benefits
- Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
To apply for this job please visit www.amazon.jobs.

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