Airport Customer Operations Manager

Role Overview

The Manager, Airport Customer Operations is responsible for the efficient use of resources to ensure operational performance. This includes enforcing company and departmental procedures, ensuring safety and security, and overseeing day-to-day customer service operations.

What You Will Do

Develops employees, implements methods to maximize revenue and control expenses, oversees customer service operations, and communicates procedural changes to team members.

Why It Might Be a Fit

The ideal candidate will be self-motivated, detail-oriented, and able to perform in a fast-paced environment while maintaining a professional approach to high-stress situations.

Requirements

• High School Degree or GED equivalent
• 3 years’ airline supervisory experience
• 3 years’ airport operations experience
• Valid US Driver’s License
• Ability to fulfill FAA criminal background checks

Benefits

• Travel Perks
• Health Benefits
• Wellness Programs
• 401(k) Program
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises