Role Overview
Responsible for planning, leading, and coordinating all phases of Customer Operations at the Airport in collaboration with other department leaders. Directly responsible for executing through the team local and corporate initiatives.
What You Will Do
Leads and develops a team of operational leaders, plans and leads all phases of Customer Operations, collaborates with other department leaders, and engages with frontline employees.
Why It Might Be a Fit
Requires a thorough understanding of the budget process, headcount, and staffing, and demonstrated proficiency in identifying areas for improvement in a large-scale operation.
Requirements
- Bachelor’s degree or equivalent work experience/training
- Thorough understanding of the budget process, headcount, and staffing
- Demonstrated proficiency in identifying areas for improvement in a large-scale operation
- Prior experience in the application of budgetary knowledge to drive business results
- Operational background in a leadership role
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises, and more
To apply for this job please visit jobs.aa.com.
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