Sales Operations Administrator

Hybrid Full TimeColumbia, Maryland, United StatesAmerican Pest

Role Overview

The Sales Operations Administrator will help manage information, reporting, and administrative processes that support American Pest’s Residential Sales team. The role involves working with sales data, preparing reports, maintaining spreadsheets, and helping sales leadership monitor individual and team performance.

What You Will Do

The Sales Operations Administrator will review customer accounts and service setups for accuracy, maintain documentation, coordinate information between departments, and help ensure new customers are properly set up for service. They will also help maintain and improve procedures, create training materials, and identify opportunities to simplify or automate repetitive tasks.

Why It Might Be a Fit

The ideal candidate will be detail-oriented, comfortable with technology, and enjoy solving problems. They will need to be able to work independently, manage multiple tasks and deadlines, and communicate effectively with the sales team and other departments.

Requirements

  • At least two years of experience in an administrative, office, or sales support role
  • Experience working with data, reports, and spreadsheets
  • Proficiency with Microsoft Office, particularly Excel
  • Strong organizational skills and attention to detail
  • The ability to manage multiple tasks and deadlines in a fast-paced environment
  • Strong written and verbal communication skills
  • Confidence learning new software, technology, and cloud-based systems
  • The ability to work occasional scheduled evening or weekend overtime for month-end reporting
  • A high school diploma or equivalent

Benefits

  • Cigna medical, dental, and vision insurance options
  • Prescription drug program
  • Flexible Spending Accounts (FSA) for medical and childcare expenses
  • Health Savings Accounts (HSA) with qualifying plans
  • Competitive hourly compensation with overtime pay
  • Traditional and Roth 401(k) savings plans
  • Company-paid life insurance and short-term disability coverage
  • Optional long-term disability, accident, critical illness, and hospital indemnity insurance
  • Hybrid schedule with 2 days a week working from home
  • Paid training
  • Paid time off and eight paid holidays
  • Opportunities for professional development and advancement

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To apply for this job please visit americanpest.applicantpro.com.

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